Privacy Policy
Last updated:
This policy explains how HAJJAH SITI GLOBAL handles personal information in connection with Hajjah Siti, our website at hajjahsiti.com, and customer enquiries.
Information you provide
You may provide your name, email, mobile number, delivery address, account or guest profile information, order selections and customer support messages. Order and transaction information may include products, quantities, prices, payment status and delivery records where an actual transaction takes place. Website services may also receive technical information such as IP address, device and browser details, and security logs. Required fields are identified on the website; without the relevant details, we may be unable to assist with an enquiry or fulfil an accepted order.
How information is used
Information may be used to respond to enquiries, manage accepted orders, arrange fulfilment and delivery, maintain transaction records, provide customer support, operate and secure the website, prevent fraud or misuse, and meet legal obligations. We use information for the purposes associated with the service you request.
Service providers and disclosures
Website hosting and database services support the operation of this site. Where needed for an accepted order, relevant information may be shared with payment providers, couriers and other operational service providers. We may disclose information when required by law or to address fraud and security incidents. Service providers may process information outside Malaysia; applicable safeguards and their privacy terms are relevant to that processing.
Checkout and payment information
The current website checkout saves order details in your browser. It does not submit an order to HAJJAH SITI GLOBAL or take payment, and it does not request or store card or banking credentials. If you complete a purchase through a separate third-party payment service, that provider handles the payment information under its own privacy terms. Do not send card numbers, banking passwords or authentication codes by email.
Cookies, local storage and retention
The site uses browser local storage to remember your language, cart, checkout details and locally saved orders. Hosting and operational services may use cookies or similar technologies where needed to provide and protect their services. You can manage cookies and site data through your browser; clearing site data removes locally saved shopping details. Business records are retained as needed for the purpose for which they were collected and applicable legal obligations, rather than for a fixed period stated here.
Protecting information
Reasonable measures, including appropriate access controls and secure connections, help protect information handled through our services. No internet transmission or storage system is completely secure. Keep your device secure and avoid saving customer information on a shared device.
Your information and choices
Contact us to ask about your information, request access or corrections, or discuss withdrawing consent where applicable. We may need to verify your identity before responding. Requests are considered subject to applicable law and legitimate recordkeeping requirements. You can also remove locally stored details through your browser settings.
Updates to this policy
We may update this policy as our services and information practices change. The latest version and its update date will appear on this page.
Contact us
For questions about this policy or these terms, contact HAJJAH SITI GLOBAL, Malaysia, at [email protected].